Welcome to Fluid. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. Acceptable Use

• You must use the website legally and without infringing on others’ rights.

• Misuse of the website (hacking attempts, spreading harmful content, fraud, etc.) is strictly prohibited.

2. Orders & Payment

• Once an order is placed and payment is completed, you’ll receive confirmation by email or SMS.

• Prices are displayed in the currency shown on the website and include taxes (unless stated otherwise).

• Available payment methods: card payments, online payments, or Cash on Delivery (COD).

3. Returns & Refunds

• Our return & refund policy is outlined separately on the [Return Policy] page.

• Card payments are refunded to the same card used for the transaction.

• COD payments are refunded in cash, or via bank transfer / mobile wallet after the product is returned and inspected.

4. Shipping & Delivery

• Orders are delivered within the timeframe stated at checkout, but delays may occur due to courier issues or unforeseen circumstances.

• Customers are responsible for providing accurate delivery addresses and contact information.

5. Intellectual Property

• All website content (including images, texts, designs, and products) is the exclusive property of Fluid.

• You may not copy, reproduce, or use any content for commercial purposes without prior written permission.

6. Limitation of Liability

• Fluid is not liable for any direct, indirect, or incidental damages resulting from misuse of the products.

• Skincare products must be used as instructed. Any allergic reactions or unexpected effects are the responsibility of the customer.

7. Changes to Terms

• We may update these Terms of Service at any time, and changes will be posted on this page.

• Continued use of the website after updates constitutes acceptance of the new Terms.

8. Contact Us

For any questions regarding these Terms:

[WhatsApp number] 01001198848